Navigating the digital landscape of online shopping offers numerous conveniences, but there are times when you might prefer the personal touch of placing an order over the phone. At Scottish Kilt Shop, we understand the importance of providing a seamless and personalized shopping experience, whether you're navigating our website or speaking with one of our customer service representatives. Here's how you can effortlessly place an order by phone, ensuring that your shopping experience is as comfortable and accommodating as possible.

• Accessibility of Phone Orders: Yes, it is entirely possible and often preferable for many of our customers to place their orders by phone. At Scottish Kilt Shop, you can reach out to us via our toll-free number: (800) 999-0100. This service bridges the gap for those who may not be as comfortable with online transactions or for those seeking immediate answers and confirmations about their purchases.
• Hours of Operation: Our dedicated customer service team is available six days a week, from 3:00 p.m. to 10:00 p.m. EST. These hours are specifically chosen to accommodate a wide range of schedules, ensuring that you can reach us at a time that's convenient for you. Whether you're calling after work or need to make a quick call during your afternoon break, we're here to assist.
• Alternative Contact Methods: In addition to phone support, Scottish Kilt Shop offers a robust live chat option. Should you prefer not to call or if you're browsing our site and have quick questions, our live chat is an excellent resource. Accessing our live chat is straightforward; visit our live chat to start a conversation instantly. This feature ensures that help is just a few clicks away, making your shopping experience smoother and more enjoyable.
• Shipping and Delivery: Concerns about shipping costs and delivery schedules are common when ordering over the phone. At Scottish Kilt Shop, we maintain transparency and uniformity in our shipping practices — phone orders are treated with the same priority and structure as online orders. This means that there are no extra charges or extended delivery times when you order via phone. Everything remains consistent, whether you finalize your purchase online or over the phone.
• Troubleshooting Website Issues: We strive to keep our website up-to-date and user-friendly. However, should you encounter any issues while trying to place an order online, our phone service is not just an alternative but a solution. By contacting our customer service via phone, you can bypass these hurdles effortlessly. Our team is equipped to handle any queries or issues you might face and can process your orders over the phone with the same efficiency and security as our online platform.

Placing an order by phone at Scottish Kilt Shop is not only possible but also encouraged for those who prefer this method. Whether you face technical difficulties, require immediate assistance, or simply prefer human interaction, our customer service team is ready and eager to help you. With consistent shipping practices and extensive customer support hours, your satisfaction and convenience are our top priorities. Remember, whether by live chat or a direct phone call, exceptional service is just a moment away.